Last Updated: May 4, 2026
Website: https://unlon.com
Brand Name: UNLON
At UNLON, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.
By using unlon.com, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you browse our website, place an order, contact our support team, or interact with our brand through online platforms.
The information we may collect includes:
- Your full name
- Phone number
- Email address, if provided
- Delivery address
- Billing information
- Order details
- Product preferences
- Payment method information
- Website usage data
- Device, browser, and IP address
- Messages, questions, or support requests you send to us
We only collect information that is needed to process orders, improve our service, and provide a better shopping experience.
2. How We Use Your Information
UNLON may use your information for the following purposes:
- To process and deliver your orders
- To confirm your order by phone, SMS, WhatsApp, email, or Messenger
- To provide customer support
- To update you about your order status
- To handle product replacement, return, or warranty requests
- To improve our website, products, and services
- To prevent fraud, fake orders, and misuse of our website
- To run marketing campaigns, retargeting ads, and promotional offers
- To analyze website traffic and customer behavior
- To comply with legal or regulatory requirements
We do not sell your personal information to third parties.
3. Order and Delivery Information
When you place an order on unlon.com, we collect the details needed to complete your purchase and deliver your product.
This may include your name, phone number, full address, selected product, quantity, and payment method.
We may share necessary delivery information with courier partners only for order delivery purposes.
4. Payment Information
UNLON may offer payment methods such as Cash on Delivery, mobile banking, card payment, or other available payment options.
We do not store your full card details on our website. If you pay through a third-party payment gateway, your payment information is processed securely by that payment provider according to their own privacy and security policies.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to improve your browsing experience.
Cookies may help us:
- Remember your cart and preferences
- Understand how visitors use our website
- Improve website speed and performance
- Show relevant ads on platforms like Facebook, Instagram, Google, or other ad networks
- Measure ad performance and conversions
You can disable cookies from your browser settings. However, some parts of the website may not work properly if cookies are turned off.
6. Facebook Pixel, Google Analytics, and Marketing Tools
UNLON may use tools such as Meta Pixel, Google Analytics, Google Tag Manager, or similar services to understand customer behavior and improve our advertising.
These tools may collect data such as:
- Pages visited
- Products viewed
- Add to cart actions
- Checkout actions
- Purchases
- Device and browser information
- Approximate location
- Ad interaction data
This helps us improve our ads, product pages, and customer experience.
You can manage ad preferences through your Facebook, Instagram, Google, or browser privacy settings.
7. How We Share Your Information
We may share limited information with trusted service providers only when needed to operate our business.
This may include:
- Courier and delivery companies
- Payment gateway providers
- Website hosting providers
- Customer support tools
- Marketing and analytics platforms
- Fraud prevention or security services
- Legal authorities, if required by law
We only share the information necessary for the specific service.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
We may use security measures such as:
- SSL encryption
- Secure hosting
- Website firewall or security plugins
- Limited admin access
- Order verification process
- Regular website monitoring
However, no online platform can guarantee 100% security. You should also protect your account details, device, and personal information.
9. Data Retention
We keep your personal information only as long as needed for business, legal, accounting, warranty, customer support, and order management purposes.
For example, we may keep order records to handle replacement claims, delivery issues, accounting reports, or future customer support requests.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business needs and legal responsibilities.
10. Your Rights
You may contact us to request:
- Access to your personal information
- Correction of incorrect information
- Deletion of your information, where applicable
- Removal from promotional messages
- More details about how your information is used
We may need to verify your identity before processing some requests.
11. Marketing Communication
If you contact UNLON or place an order, we may send you order updates, support messages, product offers, or promotional information.
You can request to stop receiving promotional messages at any time by contacting us.
Please note that important order-related messages may still be sent even if you opt out of promotional communication.
12. Children’s Privacy
UNLON does not knowingly collect personal information from children without guardian consent.
If you believe a child has provided personal information to us, please contact us so we can review and remove the information if necessary.
13. Third-Party Links
Our website may contain links to third-party websites, social media pages, or payment platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before sharing any personal information.
14. Product Reviews, Messages, and User Content
If you submit a review, comment, message, or testimonial, we may use it to improve our service or promote customer trust.
We may display your review with your name, initials, or general location, unless you request otherwise.
Please do not share sensitive personal information publicly in reviews or comments.
15. Changes to This Privacy Policy
UNLON may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or customer service process.
The updated version will be posted on this page with a new “Last Updated” date.
We encourage you to review this page regularly.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us:
UNLON
Website: https://unlon.com
Phone / WhatsApp: 01632300585
Instagram: https://www.instagram.com/unlonofficals/
Email: [Add your business email here]
Address: [Add your business address here]